Changes between Version 10 and Version 11 of TracGuide

Timestamp:

Jun 18, 2013, 9:38:26 AM (12 years ago)

Author:

Ray Richardson

Comment:

--

TracGuide

@@ -3 +3 @@
 This page is meant to serve as a starting point for all documentation regarding the CCIH Utilization Management & Review Web Portal usage.
 
-== Contents ==
+== Table of Contents ==
 Currently available documentation:
- * CcihUmGuide (the User Guide for the CCIH UM&R Web Portal).
- * ICD9 Codes [http://www.icd9data.com/ here]
+ * TracGuide (This page)  -- Documentation starting point.
+ * EditExceptionsGuide (the User Guide for the Edit/Exceptions Web Portal).
+ * '''Exception Codes'''
+   * AdjustmentCodes -- Adjustment Reason Codes.
+   * ExplanationCodes -- Codes used to explain Exceptions.
+   * InmateLocatorReturnCodes -- Codes for Inmate Locator Returns.
+   * PendCodes -- WLT Pend Codes.
 
 
 === Support ===
-CCIH will endeavor to maintain the maximum extent of availability for all authorized users to the content and functionality of the CCIH UM&R Web Portal (i.e. 24 hours a day, every day).
+CCIH will endeavor to maintain the maximum extent of availability for all authorized users to the content and functionality of the Edit/Exceptions Web Portal (i.e. 24 hours a day, every day). Technical support for the Exceptions Portal will be available on CCIH open business days from 8 AM to 5 PM EST.
 
 [http://www.correctcare.com/contact.asp]
@@ -19 +24 @@
 859.225.7999
 877.292.7999 toll free 
-
-Our office hours are 8AM - 5PM EST
-Monday thru Friday 
 }}}
 
 
 For '''Operational Support''' relating to the '''usage/terminology''' of the site...
- * Send email to [email protected]; or
- * Call CCIH and direct your calls to the Utilization Management Team
+ * Call CCIH and direct your calls to the Claims Department and reference LA DPS&C