The CCIH UM&R Web Portal Guide

This page is meant to serve as a starting point for all documentation regarding the CCIH Utilization Management & Review Web Portal usage.

Contents

Currently available documentation:

• CcihUmGuide (the User Guide for the CCIH UM&R Web Portal).
• ICD9 Codes ​here

Support

CCIH will endeavor to maintain the maximum extent of availability for all authorized users to the content and functionality of the CCIH UM&R Web Portal (i.e. 24 hours a day, every day).

​http://www.correctcare.com/contact.asp

CorrectCare - Integrated Health
366 South Broadway
Lexington, KY 40508
859.225.7999
877.292.7999 toll free 

Our office hours are 8AM - 5PM EST
Monday thru Friday 

For Operational Support relating to the usage/terminology of the site...

• Send email to UM@…; or
• Call CCIH and direct your calls to the Utilization Management Team

For Technical Support relating to the functionality of the site...

• Send email to it-helpdesk@…; or
• Call CCIH and direct your calls to "Technical Support"