CCIH Claims & Utilization Management Web Portal

Welcome to the Claims & Utilization Management Portal

This site is intended to be used by health care service providers who require assistance with Utilization Management.

Number of approved days is calculated based on the number of nights spent in the hospital.

Utilization Management Assistance

For after hours assistance: 502-552-6438 (For UM On-Call)
Send email to: UM@…

Contact Information:
UR Dept
1218 South Broadway Suite 475
Lexington KY 40504
1-877-367-2067
Karen Scruggs, RN; "Lead UM Nurse"

Starting Points

To view existing tickets, or submit a new ticket, you must be logged in. You can login by clicking the Login link in the upper right hand corner.

• TracGuide -- Documentation for the web portal